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MVO250 - Voicemail Administration

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In this guide, you will learn how to access your system administration mailbox for the purpose of updating passwords on mailboxes or modifying company greetings (e.g., customizing messages like "Thank you for calling...").

Access the System Admin Mailbox

From your desk

  1. Press Voicemail key
  2. When the system answers, press * + 2900
  3. Enter your passcode followed by #

From outside the office

  1. From any touch-tone telephone, dial your main number or backdoor number.
  2. When the voicemail system answers, press * + 2900.
  3. Enter your passcode followed by #

Record Voicemail Greetings

  1. Access administration mailbox (see steps above)
  2. Press 9
  3. Press 3
  4. Press 1
  5. Select recording number (011=day, 012=night, 013=holiday, 018=directory)
  6. Follow prompts (press 3 to re-record)
  7. Press # to save.

To change Passwords

  1. Access administration mailbox (see steps above)
  2. Press 9
  3. Press 2
  4. Enter mailbox number
  5. Press 3, follow prompts